Streamlined Core Facility Management

Agilent CrossLab iLab Operations Software

Agilent CrossLab iLab core facility management is a web-based enterprise software solution composed of a base software suite and add-on modules and integrations. The software facilitates service request, scheduling, customer, and project management, as well as billing and invoicing, among other functions. iLab follows a standardized implementation process designed to ensure a smooth transition and to fulfil each core research facilities’ unique requirements.

iLab core facility management software helps you save time and money for core personnel, institutional administrators, and researchers. iLab operations software is designed to meet the needs of varying types of shared resource facilities, benefitting the individual core and enabling an institution to fully profit from investment in core operations.

Prompt, thorough and accessible support is a central element of the iLab service. Our dedicated Support Team strives to ensure all users have answers to their questions or challenges in an expedient and helpful manner. Unlimited support and assistance is available to all users, including facility personnel, administrators and end customers

  • Manage requests easily with iLab’s streamlined and straightforward workflow with request management
  • Easy to use and intuitive interface for managing reservations with resource scheduling
  • View dynamic reports within the system or download the underlying data for business intelligence analysis from the usage, request, and billing data stored in the system
  • Simple and intuitive billing platform ensures accurate accounting and timely compensation with the billing and invoicing module
  • Advanced customer management tool uses association and filtering options for customized searches and allows the core to easily manage customer details in one place with people Search
  • Track inventory and sample location with barcoding capabilities and the inventory management system
  • Integration of the software with institutional financial systems, identity management systems, or specialized software systems, implemented by a dedicated implementation team
  • Easily search, filter, and save publications, namely those citing your core, with publication tracker

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