Many instrument models, one service provider

Agilent CrossLab Multivendor Instrument Support and Services

Agilent’s CrossLab services provide laboratories with comprehensive maintenance coverage to suit their specific needs and budget. We provide service plans at a variety of levels for software and instrumentation from any common manufacturer (Waters, Thermo Fisher, Shimadzu, and others). We also offer On Demand repairs in the event of an incident, repair parts and supplies for in-house use, and preventive maintenance plans to make your laboratory a more productive facility..

Agilent CrossLab Workflow Diagnostics lets you know when preventive maintenance or consumables replacement are needed Effectively evaluates compliance risk to meet data integrity requirements. Agilent CrossLab service plans provide labs with a variety of coverage options to suit specific needs and budget –

We deliver:

  • Expertise: Our global team of service engineers is certified through hands-on training with original equipment from over 300 instrument models and 26 manufacturers
  • Parts: Agilent maintains a multi-million-dollar inventory of service parts for both Agilent and non-Agilent equipment
  • Consistency: Reliable Agilent standard product development, testing, and service protocols ensure unbeatable quality, every time
  • Compliance: Our fully automated compliance engine (ACE) qualifies chromatography, spectroscopy, and mass spectrometry systems with the highest quality and reliability

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