Express Pharma

Crystal Logistic Cool Chain: Complete logistics and supply chain service provider



The company is always in the forefront in exploring ways to provide excellent services to its customers

201602BddSpl06Crystal Logistic Cool Chain is a complete logistics and supply chain service provider. It is one of the largest and fastest growing service providers in the integrated cold chain logistics solution space. Crystal provides services such as refrigerated warehousing (cold storages), refrigerated transportation on a pan-India network. Always on the cusp of innovation, Crystal also provides solutions such as express refrigerated transportation for LTL (less than truck load) consignments and portable cold storages. Crystal boasts to be the only company in the country to provide complete range of services with such wide gamut of solutions in the cold chain logistics industry.

Crystal traces its origin back in 1962, promoted by Murari Lal Agarwal began operations under the name M/S Harayana Transport Company. The company, primarily a transport service provider under the able leadership achieved great success and built its reputation in the market. Backed by its impeccable service and quality norms the company was successful dealing with the largest names in the industry such as Philips, Siemens, BPL, LG, Coal India, and ONGC among many others. The company has exponentially grown since then and began its cold chain operations in 2001 and has been one of the largest and fastest growing player ever since. Crystal began its cold chain transportation segment with one refrigerated truck. Today, Crystal operates on a pan-India network geographical footprint with 12 branches and 150+ refrigerated trucks. The company provides both primary and secondary distribution. Crystal boasts to have a clientele of some of the largest names in processed food industry and pharmaceutical industry. Crystal is also one of the few companies in the country providing transportation solutions across all volumes and temperature ranges. Crystal is certified as an ISO 9001-2008 owing to its consistent, prompt and timely deliveries.



Crystal’s warehousing facility is built keeping in mind complete logistics solution for the customer. The facility is equipped to handle products of all temperature ranges, i.e. frozen, chilled, ambient and dry. Along with storage, the facility has dedicated space for customer offices, rest area for drivers and helpers. Crystal’s facility also has plug-in support for refrigeration units of trucks. The key features of Crystal’s warehouse are as follows.

  • Modern racking system to handle euro and industrial size pallets.
  • Palletised handling of goods, ensuring no damage to products.
  • Top-notch material handling equipment.
  • 100 per cent power back up, ensuring temperature compliance at all times.
  • Sealed docking system, ensuring no exposure of goods to outside environment.
  • Environment-friendly refrigerant gas.

Crystal’s prime strength is using of latest technology to its aid. Crystal uses sophisticated WMS system to ensure 100 per cent visibility of stocks and report, and high efficiency in operations. The WMS system also helps in maintaining LIFO/ FIFO/ FEFO/ FMFO and various other systems as required by the customer. Provision for 24/7 online temperature and stock tracking facility and customised automatic alerts, helps customers monitor data and quality at all times.

Crystal is always in the forefront in exploring ways to provide excellent services to its customers. With the same view Crystal has entered into a strategic partnership with Coldstore Urk BV, Netherlands for management and operations of its cold storage facility. Coldstore Urk is a pioneer in cold storage and warehousing business in Netherlands and brings with it, it’s expertize, operational and technical know-how.


Portable cold storage

Portable cold store is an innovative new solution by the company, which enables manufacturers, distributors and others to store temperature sensitive cargo in their premises. This solution helps customers avoid huge investments in creation of storage space, enabling them to focus their investments and energy into their core business

These portable cold stores are designed and built with the user reliability, performance and running costs in focus. Arctic Stores bring a new dimension to the temperature controlled, portable cold storage market. Portable cold stores are given on long term and short-term lease rentals suitable for any business model. These can be given on sale option also.

Salient features:

  • High insulation value
  • Flat anti-slip aluminium floor
  • Easy, 1 hand opening door with inbuilt lock
  • 220V internal lighting
  • Strip Curtain
  • Person trapped alarm
  • Modern power efficient machinery
  • Temperature range – 40 Deg C to +18 deg C range (subject to model)
  • Maximum air temperature fluctuation 0.5 deg C from set point after pull down (most models)
  • Self bearing on the 4 corners

Awards and accolades

The company has bagged a number of accollades in the past years. They are Best Transporter of the Year award in 1998, presented by LG Electronics, Appreciation of Dedicated Sevices in 2006 presented by BGTA, Parivahan Shree Samaan in 2004 by AITWA, Appreciation of Dedicated Sevices in 2007 presented by AIMTC, Spirit of Partnership Award in 2010 presented by Jubiliant Foodworks – Domino’s, Fleet Operator of the Year – Niche Transport in 2013 presented by ICC, Cold Chain Service Provider of the Year in 2013 presented by GCCA and Excellence Award of the Year in 2014 by ICC.

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