Piramal Sarvajal, an initiative under Piramal Foundation, has received an ISO 9001:2008 Certificate for successful compliance of its management system with the ISO guidelines. The system was audited by Bureau Veritas, a certification body in India for assessing the effectiveness of certification process and QMS status by Quality Council of India (QCI).
Through a rigorous on-site audit conducted by the agency, all the processes and procedures defined by Piramal Sarvajal were observed to be in alignment with the ISO 9001:2008 standard norms. The audit at Piramal Sarvajal facilities focused on procedures, documentations, instructions and policies to adhere to Quality Management System (QMS) in terms of customer orientation, employee participation and quality improvement. The certification was granted in April 2014 which will be in effect until 2017.
Vasu Padmanabhan, Chief Executive Officer, Piramal Sarvajal said, “I am pleased to see Piramal Sarvajal scaling newer heights and with the achievement of ISO 9001:2008 certification, it has gone a step ahead. Since 2008, Piramal Sarvajal has been providing affordable safe drinking water and is currently serving to 120,000 people on a daily basis and offers employment to over 500 people. This ISO certification acknowledges Piramal Sarvajal as global pioneer in remote tracking decentralised water solution. It is a testament of our continued high quality service and compliances which motivates us to maintain the best operational and management system in India.”
Piramal Sarvajal presently operates in Madhya Pradesh, Gujarat, Rajasthan, Haryana and Uttar Pradesh.
EP News Bureau– Mumbai